Terms and Conditions

These terms apply to work carried out by Beyond Pixel Studio, and to the use of this website. Where a signed quote, proposal or purchase order says something different, that document wins — these terms fill the gaps rather than override what was agreed for a specific job.

The quote is the agreement

Every job is quoted individually and itemised: crew, equipment, days and deliverables appear as separate lines. That written quote — together with anything agreed in writing afterwards — is what defines the scope, the price, the schedule and what you receive.

We do not publish blanket per-video pricing, because the honest number depends on things that change per job. Nothing on this website is an offer or a binding price.

Booking a date

Event work is booked against a calendar. A date is held only once it has been confirmed in writing and any booking amount stated in the quote has been paid. Until then the date remains available to other clients.

Payment

Payment terms — booking amount, stages and final settlement — are stated in your quote, and the quote governs. Where it does not say otherwise:

• 50% of the quoted total is payable to confirm the booking and hold the date. Work does not begin, and the date is not reserved, until it is received.
• The balance is payable on delivery of the finished work, before final files are released.
• Invoices are due within 7 days of issue unless the quote states otherwise.

For multi-day, multi-city or long-running productions, we may stage payments against milestones instead. Where we do, the stages are set out in the quote before anything is booked.

Prices are exclusive of GST unless stated otherwise. GST is charged at the prevailing rate and shown separately on the invoice. Our GSTIN is21CICPG3102P1ZO.

Travel, accommodation and any additional crew outside the quoted scope are itemised separately rather than absorbed into a day rate.

What you need to provide

So that we can do the job we were booked for, you agree to provide:

• a date, a venue and a named contact who will be on site;
• site access, and any permission the location itself requires;
• a running order for events, and brand guidelines or logo files where the work needs them; and
• reasonable working conditions, including power where the job needs it.

Where access or permission is not in place on the day, the job may not be deliverable as quoted. Most delays we see come from access and permission, not from production.

Ownership and licence

On full payment, you own the delivered final files and may use them across your own channels, print and paid advertising.

Unless your quote says otherwise, we keep ownership of raw footage, project files and working files. Raw footage can be handed over — ask at the quote stage rather than after the shoot, because a multi-camera day is a large amount of data and the handover method has to be agreed in advance.

We keep the right to show the finished work in our own portfolio, on this site and on our social channels. If your work is confidential or under embargo, tell us before the shoot and it will be excluded — write it into the quote and we will not publish it.

Approvals and revisions

The number of revision rounds included is stated in your quote. Work beyond that is quoted separately before it is started, never invoiced afterwards as a surprise.

Things outside anyone's control

Weather, power failure, venue restrictions, network failure at the venue, civil disruption, government restriction, illness and equipment loss can all affect a shoot. Where something outside our reasonable control prevents or interrupts a job, we will tell you as soon as we know, and will work with you to reschedule. We are not liable for losses caused by such events.

For live streaming specifically: we test the venue's line in advance and carry a mobile backup where the venue cannot guarantee bandwidth. We cannot guarantee a third party's internet connection, and venue Wi-Fi is the most common cause of a stream failing.

Drone work

Aerial work is flown in accordance with DGCA rules and the airspace classification of the specific location. Where a site sits in restricted airspace, or permission is refused or not granted in time, the aerial part of a job may not be possible. We check the location before quoting and will say plainly if it cannot be flown.

Limit of liability

Our total liability for any job is limited to the amount paid for that job. We are not liable for indirect or consequential loss, including loss of profit, business or goodwill. Nothing in these terms limits liability that cannot be limited by law.

Cancellation

Cancellation and refunds are covered in theCancellation & Refund Policy.

This website

The text, photographs, video stills and design on this site belong toBeyond Pixel Studio or to the clients whose work is shown, and may not be reproduced without permission. Client names and logos are shown to identify work we carried out for them; those marks belong to their owners.

We try to keep the site accurate, but it is provided as it is, without warranty. Links to other sites are for convenience, and what is on them is not ours.

Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Bhubaneswar, Odisha.

Who this policy is from

Beyond Pixel Studio
Patia, Bhubaneswar, Odisha, 751024
GSTIN: 21CICPG3102P1ZO

Questions about this policy:admin@beyondpixel.online or+91 76089 24893.